imagePROGRAF PRO-300 driver issues with MacOS 15 Sequoia on M1 Mac

[cape_ed]

I’ve been using my Pro-300 on my M1 iMac (OS14 Sonoma) for over a year with no problems. I just updated to OS15 Sequoia, and when I install the driver (via the online setup) it keeps installing the AirPrint version of the driver. There was a procedure to get around with Sonoma, but it’s not working with Sequoia. I checked the Pro-300 Firmware, and it's 2.0, the latest.

Has anyone been able to run the Pro-300 on an Apple Silicon Mac with Sequoia, and if so how do you get around the AirPrint issue?

Ed

[patnotz]

The new drivers haven't been release yet. Canon told me they should be out this month (October 2024) and that they do software releases on Thursdays. You'll need to download the drivers from Canon directly as they aren't integrated into MacOS. You'll want to download the packaged named: "imagePROGRAF PRO-1000 series Full Driver & Software Package (Mac)". The current (broken) version is v1.6 released June 27, 2024.

Here's the link I've been monitoring

https://en.canon-cna.com/support/business/products/wide-format-printers/imageprograf/pro-series/imag...

[johnsteckjr]

Thank yo so much!! This is very helpful

[Stephen · Accepted solution]

You can get the most up-to-date software from https://canon.us/setup or from within your My Canon Account at https://canon.us/account 
If you need one-on-one help, give our team a call at 800-OK-CANON.

[Kikala]

Thank you for letting us know this news

[cape_ed]

Thank you Stephen, and all who participating in this discussion. I downloaded the new driver today and tested it with Photoshop 2025. (I upgraded to 2025 before the new driver was out, so I can’t test it on Photoshop 2024 right now.) Everything works great, and I’m going to mark the discussion “Accept as Solution”.

Also note that I did the install by downloading the driver directly from the driver support page. This link:

https://www.usa.canon.com/support/p/imageprograf-pro-300?srsltid=AfmBOopfQedY2og6O7H2NSPVi-5YgjpcELJ...

Ed

[patkingnorthcar]

Ed - I noticed that you listed your driver version as 2.0.  A new driver was posted to the support site just a few days ago, and the version is 3.0.  You might try that.