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imageCLASS MF4350d software download asks for password

dawnkhead
Apprentice

I got a new computer and want to hook up my new computer to the imageclass mf4350d.  I went to Canon's page and downloaded but when I go to access the download, it is asking for a user name and password.  I don't know what that is.

I do actually have a disk to download the software but can't figure out where to go to do that.

Please help.

1 REPLY 1

Danny
Moderator
Moderator

Thanks for letting us know what Canon product you've got. The imageCLASS MF4350d is an older model which we retired in 2018. While that means that Canon USA no longer offers support for operating systems released past that date, your friends here in the Canon Community are welcome to offer suggestions!

You can also speak with a Canon Upgrade Program specialist to help you score a modern replacement that would meet your current needs at a discount. You can reach them weekdays and Saturdays at 1-866-443-8002.

Hope this helps!

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