11-26-2023 06:38 PM
I cannot get the drivers for the ImageClass MF8580cdw to download and open without error, to install this printer on a new Windows 11 laptop. The download file says it is downloaded, but I get an error that says "Cant create output file. MF8500CMFv420WPusEN\Bootup\Settup\Exe
Can anyone help?
Thank you
11-28-2023 09:42 AM
Thanks for letting us know what Canon product you've got. The imageCLASS MF8580Cdw is an older model which we have retired. While that means that Canon USA no longer offers direct support for it, your friends here in the Canon Community are welcome to offer suggestions!
You can also speak with a Canon Upgrade Program specialist to help you score a modern replacement that would meet your current needs at a discount. You can reach them weekdays and Saturdays at 1-866-443-8002.
Hope this helps!
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