Wireless connection for PIXMA MG3220

[kiley105]

I have tried to follow the various steps for setting up my wifi for the PIXMA MG3220 printer. I have at&t wireless internet. I have the printer right next to the 'access point' (literally), and it still cannot find the wireless network. I have a MAC OS X 10.6 laptop. Any suggestions?

[John_B]

Hello emily_bee! We have everything you need right at the  PIXMA MG3220 Support Page

And if you ned help you still have our friendly US based support team ready to answer ay questions you have! You can reach us at  1-800-OK-CANON (1-800-652-2666) Monday-Friday 10:00 am to 10:00 pm
All times ET, excluding holidays. Hope this helps!

[fiedler6]

I installed a new router while the copier still worked, could not established connection between laptop and printer.

called 800-652-2666 and went through the menus and ended up with Kevin in technical support.  Kevin explained new router looks like another network to the printer so we need to tell the printer about the 'new' network.  Kevin looked up the router manual online, told me what buttons to push where, when and after that downloaded and installed canon driver and all worked well.  This comment is to suggest giving technical support to assist