Why my MX492 printer is won’t connect with T-Mobile Gateway router?

[Danny]

Hi, pestouff!

So that the Community can help you better, we need to know exactly which operating system is running on your computer (i.e. Windows or macOS, and which version thereof).  That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

[pestouff]

It is a macOS operating system.

[shadowsports]

Greetings,

Is your T-Mobile Gateway Dual or Tri-band?  Is it using the same SSID name for all broadcasts?  Does it support 802.11r?  

The MX492 is supported on Monterey OS and prior