Trouble Installing imageCLASS MF452dw on new Lenovo computer

[bmackendree]

Installing an ImageCLASS MF452dw laser printer that I have had for 2 years on a new Lenovo Yoga AIO 9 32IRH8 computer. Computer doesn't find the printer on the wireless network and connecting via USB hasn't worked either.

Yoga AIO 9 32IRH8

[normadel]

Does the new computer have an Intel or AMD processor, or an ARM processor? Many new computers have ARMs, and it's a problem because some software for Intel/AMD-based CPUs is not compatible with ARMs. Canon printers, for example.  The Windows for ARM is different than Windows for Intel/AMD.

ARM owners are stuck with whatever functionality that Windows has built-in, unless and until Canon (and other makers) provide ARM drivers and software.

[bmackendree]

Thanks. The processor is: 13th Gen Intel(R) Core(TM) i9-13900H 2.60 GHz. Overnight, I managed to "install" the printer as "Canon Generic Plus UFR II V240", which was the closest driver name I could find. However, the printer shows as being Offline. I have turned it off, unplugged it, waited about a minute, replugged and turned on, and restarted the computer. Still offline. Any ideas?

[normadel]

Does the printer have an IP address in its Network Setup area? If not, computer doesn't find it.

Uninstall whatever Canon printer-related things you have already installed. Do this in the Control Panel utility , Programs and Features. (type "Control Panel" in the search box on the taskbar).

Go to:

https://www.usa.canon.com/support/p/imageclass-mf452dw

Install this one:

RECOMMENDED

File Name[Windows 64bit] MF455dw MFDrivers (Generic Plus UFR II / Generic Plus PCL6 / Generic Plus PS3 / Generic FAX / ScanGear)

TypeDrivers

Date04.26.22

[shadowsports]

Greetings,

He'll need the MF Scan Utility as well.  

[Windows 32bit & 64bit] MF Scan Utility Ver.1.21.0.2

Install after the one Normadel referenced above. 😉