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Setup wed services error

vilena56
Apprentice

Receiving an error when I attempt to login in to setup the web services.

I have registered my product and created a Canon Image Gateway login

Unsure of what else to do 

1 REPLY 1

Tiffany
Moderator
Moderator

Hi Vilena56!


Welcome to the Canon forum! To have a better understanding of your issue, please let everyone know what operating system and equipment you are using. That way, the community will be able to assist you with the appropriate suggestions.   Thanks and have a great day!

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