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Pixma ip8720 Cant detect printer during setup

shellie-shel
Apprentice

I went down the wrong troubleshooting path and "initalized" my printer back to factory settings. Of course after doing so, I then found the Canon warning on how this will make wireless printing impossible to restablish.

 

So...now my printer can not be detected on the network when i try and reinstall and setup a wireless connection. 

What can I do now? Can anyone get be back on the right track?

 

 

 

2 REPLIES 2

Michael
Product Expert
Product Expert

Hello.

 

The printer will have to be reconnected to your Wi-Fi router.  For details about this process, please visit the following link:

 

Wireless LAN connection using WPS

 

This didn't answer your question or issue? Find more help at Contact Us.

 

 

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dfhall
Apprentice

I have encountered the same problem with Windows 11 and a ip8720 printer.  The printer was not recognized in Windows 11, I tried to reinstall the software.  It continues to retun the message "can't detect printer".  Anyone encounter this and have a resolution?

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