I have three laptops, each one running Windows 8.1. Every couple of days or so, for the past year, I will lose connection with my Pixma MX410. Even though it's a hassle, on the laptops I can reinstall the drivers through Canon's website and be up and running again. However, when my Microsoft Surface RT loses connection, reinstalling the Canon App doesn't always help. It has now been unable to communicate with my MX410 for two weeks. It's easy to say it's Microsoft's problem, but if Canon can't step in and solve this, I am going to stop buying Canon printers. I just wish Canon could see the importance of this issue and solve it for us, whether it's Canon's or Microsoft's problem, step up and solve it before Canon loses a lot of business. I'm not going to stop using Windows, but I might stop buying Canon products and start buying HP or Epson printers.
