12-18-2015 04:27 AM
My original set up went smoothly and I the iMac connected with the Canon mx922 printer. However, my wifi signal was poor and scans were too slow. I purchased a wifi extender which solved the slow internet problem, but even though both the iMac and the Canon printer are succesfully connected to the extended wifi signal, the iMac doesn't commiunicate with the printer. Okay, so I gave up on wireless and connected the two by USB. Now I can print, but the iMac doesn't communicate for scanning purposes, either with the basic Canon software or with third party (Vuescan) software. I've tried reloading the drivers, following on-line recommendations, but no good. Any suggestions would be appreciated. Is there a "start over from the beginning" solution? -- Thanks, Bill
12-21-2015 09:31 AM
Hello.
If you are swtching from a wireless to a USB connection, an adjustment will have to be made in our IJ Scan Utilty program.
Go to the Settings menu of the program and change the product selection from the Network version to the standard one.
If additional assistance is needed, find more help at Contact Us.
07/31/2023: New firmware updates are available.
05/31/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.1.2
05/18/2023: New firmware updates are available.
EOS Rebel T100 - Version 1.1.0
EOS 5D Mark IV - Version 1.4.0
EOS 6D Mark II - Version 1.2.0
PowerShot Elph 360HS - Version 1.1.0.0
PowerShot SX420 IS - Version 1.1.0.0
PowerShot 620 HS - Version 1.1.0.0
PowerShot SX720 HS - Version 1.1.0.0
PowerShot G1X Mark III - Version 1.1.0.0
PowerShot G7X Mark II - Version 1.2.0.0
PowerShot G9X Mark II - Version 1.1.0.0
04/20/2023: New firmware version 1.4.1 is available for EOS R3
03/30/2023: New firmware updates are available.
EOS 1DX Mark III- Version 1.7.1
Speedlite EL-1 - Version 1.0.2
03/30/2023: Product Advisory for EF50 F1.2 L USM
03/30/2023: Product Advisory for EOS R10
2/07/2023: New product announcements!
EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STMCanon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.