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PIXMA iP8720 won't connect to new network

Taliesinian
Apprentice

hello, I have a canon PIXMA iP8720 and just installed a new router/wifi: motorola MG7540.

 

I have held the blue wifi button on the printer and waited for power to pulse 2 times. the wifi then pulses in 2s and continues. I clicked the WPS button on the router (I believe i need to do that) and the blue wifi continues to pulse.

 

It does not seem to connect as my MAC cannot see the printer in setup.

 

After some the ORANGE light comes on.

 

I don't know the process for how to fix this.

2 REPLIES 2

Patrick
Product Expert
Product Expert

Hi Taliesinian,

 

If you are using the WPS push button method, please hold down the Wi-Fi button on your PIXMA iP8720 until the power light blinks 1 time and then let it go.  Once complete, press the WPS button on your router.

 

To view this process, please use the following link:

 

https://support.usa.canon.com/kb/index?page=content&id=ART114494

 

 

 

Please note, not all routers have WPS enabled by default.

 

If this is the case, you can log into your router's web interface and enable it or you can use a different method:

 

https://support.usa.canon.com/kb/index?page=content&id=ART166929

 

 

 

 

 

 

 

 

 

 

 

 

 

 

I did this, and the network sees the printer, but it won't connect.

Any ideas?

 

Holiday
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