PIXMA TS9120 Trouble connecting to wireless network

[Newaryon]

I have a Pixma TS9120 printer that I got in 2019. It has been working fine up until now. It connected wirelessly to my Spectrum wireless home network and I could print stuff from my Windows 10 desktop. My problems started when I got a laptop computer and tried to connect that to the printer. Installing the Canon software seemed to mess somethng up. I tried for days to get it all to work again. Finally succeeded in getting it all to work by connecting the printer directly to the Spectrum router with a USB cable.

But then it quit working again. The printer kept giving me a message that it wasn't on-line. So did the software on both the desktop and the laptop. But I discovered that I could get it to connect using the Canon app from my brand-new Samsung A16 cell phone. And if I turn on the printer with that software, it will print from my other ccomputers as well.

What software upgrade or app do I need to install on my Windows machines  to get the printer to respond like it does to the cell phone?

[Patrick]

Hi Newaryon,

Setting the "Auto power on" feature to "ON" will cause your PIXMA TS9120 to turn on automatically when a scanning command or print data is sent from a computer.

To set this, please follow these steps:

1.  Please tap the gear icon at the bottom of your printer's display.  

2.  Tap Settings.  

3.  Tap ECO.  

4.  Tap Energy saving settings.

5.  Check on-screen instructions and tap Next.

6.  Tap Auto power off.

7.  Choose Never (from top of list).

8.  Tap OK.

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