09-05-2025
04:05 PM
- last edited on
09-05-2025
04:06 PM
by
Danny
Have a refurbished Dell Latitude loaded with Win 11. Downloaded the printer driver and the printer is working. Unable to find any drivers for the scanner. Understand that MX 452 is no longer supported. The Canon quick menu is available but the scanner information is blank. Unable to locate an IJ Scanner utility in the programs. Is there anyway to get the scanner up and running in this situation. Any assistance would be greatly appreciated.
Thanks
Bruce
09-08-2025 02:11 PM
Hello Broosg,
Thanks for letting us know what Canon product you've got. As you noted PIXMA MX452is an older model which we have retired. While that means that Canon USA no longer offers direct support for it, your friends here in the Canon Community are welcome to offer suggestions!
You can also speak with a Canon Upgrade Program specialist to help you score a modern replacement that would meet your current needs at a discount. You can reach them weekdays and Saturdays at 1-866-443-8002.
Hope this helps!
09-08-2025 03:11 PM
Greetings,
Install this. It should allow you to scan under Windows 11.
https://pdisp01.c-wss.com/gdl/WWUFORedirectTarget.do?id=MDEwMDAwNDc3MjAy&cmp=ABR&lang=EN
Note, As Ron pointed out, the MX452 is now 12 years old. You should really consider upgrading to a device that supports modern printing technology. 😉
The upgrade program lets you purchase a new device at a discount with free shipping.
~Rick
Bay Area - CA
~R5 C (1.0.9.1), ~R50v (1.1.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It
09-09-2025 10:00 AM
Thanks Ron. I'll consider the upgrade offer. Currently I am away from home but will look into it when I return.
Bruce
09-09-2025 10:02 AM
Thanks Rick. I'll check out Ron's offer for an upgrade and will try the solution you offered when I return home in a couple of days.
Bruce
09-14-2025 09:10 PM
Hi Rick, I downloaded the link you supplied. Unfortunately it did not discover the printer. No worries. The printer is working and I am looking into the suggestion of buying a new printer/scanner.
Thanks for you help.
Bruce
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