PIXAM MG6220 won't let me set up with 11 characters password

[kevinjang]

 When I tried to set up wireless function thru standard setup option, it keeps getting me the msg saying ' For WEP key, enter 5 or 13 characters'. What do I do when the network has 11 characters long password? It juse doe not allow me go with 11 characters. Thanks.

[Patrick]

Hi kevinjang,

Typically, WEP passwords are 10 characters long.  Are you sure you are using WEP and not WPA?  Please double check the security settings that you are using on your wireless network to determine this.