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Mac--"Printer is offline." HELP

paul6001
Apprentice

I've never been able to install printers and my new Canon Pixma 3600 is no different. Somehow the printer is installed. When I look on the right page of my system preferences, there it is. But nothing will print because. it is offline. I don't think it was ever online, and I don't know how to put it there.

 

This Mac is running Catalina, 10.15.07. I assume there are different models in the 3600 series but i don't know what I've got. God forbid it should just be written on the front.

 

Help me. Please. Help me.

1 REPLY 1

shadowsports
Legend
Legend

Greetings,

One of these options (MAC Specific might help)

 

https://support.usa.canon.com/kb/index?page=content&id=ART115899

 

or 

 

https://ugp01.c-ij.com/ij/webmanual/WebPortal/PTL/ptl-setup.html?lng=en&type=setup&mdl=MG3620&area=u...

~Rick
Bay Area - CA


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