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MB5120 and Arris Surfboard 7600AC2 compatibility

kbmoose1
Contributor

I have an Arris 7600AC2 combo unit and just purchased an MB5120 printer.    Wireless setup consistently fails.   I'm trying to figure out if the combo unit is the problem.   I've been unable to easily find the Arris 'IEEE' number or the MB5120 'IEEE' requirement.

Can anyone tell me if these units are compatible?

 

1 ACCEPTED SOLUTION

shadowsports
Legend
Legend

Greetings,

I suggest you log into your Arris 7600 and confirm its Wi-Fi broadcasts.  The 7600 is a dual-band 2.4Ghz/5G modem/router.

Your printer supports 2.4Ghz and WPA2 AES encryption.  If your broadcasts are using the same SSID name, try giving each a unique name.  Example "MyWi-Fi2.4 and MyWiFi5G.  Now re-run set up and see if this helps.   

The LAN IP of your Arris should be 192.168.100.1

Arris 7600 User Guide

~Rick
Bay Area - CA


~R5 C (1.0.6.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It

View solution in original post

3 REPLIES 3

shadowsports
Legend
Legend

Greetings,

I suggest you log into your Arris 7600 and confirm its Wi-Fi broadcasts.  The 7600 is a dual-band 2.4Ghz/5G modem/router.

Your printer supports 2.4Ghz and WPA2 AES encryption.  If your broadcasts are using the same SSID name, try giving each a unique name.  Example "MyWi-Fi2.4 and MyWiFi5G.  Now re-run set up and see if this helps.   

The LAN IP of your Arris should be 192.168.100.1

Arris 7600 User Guide

~Rick
Bay Area - CA


~R5 C (1.0.6.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It

Thanks very much.    I switched to a 2.4 network and it worked.    

shadowsports
Legend
Legend

Greetings,

Thanks for the feedback.  Happy holidays.  

~Rick
Bay Area - CA


~R5 C (1.0.6.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It

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