11-09-2019 07:04 PM
I have a Canon MX920 and a MX410 on a Win 10 computer. I have those printers installed as network printers on my 2nd Win 10 computer with a wired network. Every few days or a week I have to reinstall both network printers, because they stop working for no apparent reason. Yet they always work fine on the computer they're connected to with USB.
How can I stop these printers from stopping to work on the network?. It seems they are listed as offline when this happens.
03-01-2020 12:29 PM
My network printers were working fine until MS did some forced Win Updates and then about every 2 days I'd lose my network printer and have to remove and reinstall using Control Panel. After this happened for about 2 weeks, I decided to revert my C drive to an earlier backup image for Nov 2019. I did that about 2 weeks ago and everything is fine, not losing my network printers anymore.
I normally have Win Updates disabled in Services, but somehow it was on manual triggered and that's how MS did the forced updates. I prefer to do the updates when I need to, so I can observe any problems due to the updates.
Here's a previous related post of mine.
https://community.usa.canon.com/t5/Wireless-Networking/Keep-having-to-reinstall-network-printers/m-p...
Does anyone know any solution to this Win Update problem? Which update to avoid or what? I'd like to update, as long as I don't lose my printers periodically
07-22-2021 03:01 PM - edited 07-22-2021 03:02 PM
This is not a solution for me, I had a static IP set for my printer from day one. I also have my router keep the IP from rotating from the printer. Anytime my printer goes to sleep or is turned off I lose access to the printer and I have to add again. You'd think we'd have a solution for this by now but nothing yet, until think I guess I'll have to keep adding the printer. I guess this is an "easy solution" if you are having a static IP issue which is not my case. 😛
07-22-2021 03:10 PM
My workaround is to turn off both computers every night and then first turn on my downstairs computer and then turn on my upstairs computer which has the printer connected. I rarely lose the printer and if I do I just reboot both computers.
I now have it setup with my BIOS to turn on the computers around 8am and 8:15am, so when I'm ready to work both computers are up and ready
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