I recently changed the password for my home network and now my MP495 printer will not connect.

[Trilo]

Hi, First time caller, long time listener............

I am running Win 7 on all of the pcs in the house with an Android or two as well. I had to change the pw for my linksys router this past weekend and I noticed today that I can not get on as the "printer is offline". I have done the obvious cycling of pcs , router and printer. I have also tried checking / unchecking the use printer offline. Do I need to redownload the drivers and attach the printer by usb and reinstall it? Its been a while since I installed it and I can't remember if it needed a password to connect or not.

Thank you, I appreciate your time.

[Ramona]

Hi Trilo,

Since you changed the password to your wireless router, you will need to reinstall the drivers on your computer to reconnect the printer to your network.  Prior to reinstalling, you will want to ensure that the wireless LAN setting on the printer is enabled. To do this, press the Maintenance button on the printer (looks like a pair of pliers and a screwdriver) repeatedly until the symbol that looks like "G" appears in the LCD, then press the <COLOR> button to enable wireless LAN.

Once the wireless LAN has been enabled, please click here to go to the DRIVERS AND SOFTWARE page for the PIXMA MP495.  Once on the initial download page for your model, please do the following:

1. Verify that the operating system detected in the "OPERATING SYSTEM" drop-down menu is correct, and if it is not, please click the drop-down menu to select your operating system.

2. Next, please click on the red arrow next to the "RECOMMENDED FOR YOU" section and click the MP drivers file. When you do, a red DOWNLOAD button will appear. Please click on the checkbox below the DOWNLOAD button, then click the red DOWNLOAD button to begin the download. The time for the download process may vary depending on the speed of your Internet connection and the size of the file being downloaded.

Once the file has been downloaded, please double-click on it to reinstall the printer wirelessly.

Hope this helps!

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[Trilo]

I am sorry but this did not work. The symbols I got on the lcd did not have a G. I tried a few of the combinations that looked vaguely g like and downloaded and installed the MP drivers per your instructions, perhaps the printer looked for my wilan as the wifi light started blinking but my network did not see it. I hate to give up on this printer though; when it worked, it worked well. I hate to be bamboozled by a simple password change as well.