Canon wireless MX430 offline

[tmcrowley]

I have a MacBook Air (OS 10.8.5). My printer was working fine, but recently went offline due to a power surge. 

I don't have a CD drive and am wondering if I need to reinstall the printer and if so, how do I find the software online. 

Thank you,

Tricia

[Ramona]

Hi tmcrowley,

Reinstalling the printer drivers on your Mac should resolve the printer offline error.  The updated drivers for the printer can be downloaded from the Canon USA website here:

http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mx_series/pixma_mx432#Dr...

Once on the download page for your model, please do the following:

1.  Verify that the operating system detected in the "OPERATING SYSTEM" drop-down menu is correct, and if it is not, please click the drop-down menu to select your operating system.

2.  Next, please click on the red arrow next to the "DRIVERS" section and click on the MINI MASTER SETUP file.  When you do, another page will appear giving details of the file you are about to download will appear.  

3.  Please scroll down on the Details page and agree to the terms of the disclaimer message to continue with the download process by clicking on the "I AGREE - BEGIN DOWNLOAD" button.  After clicking the "I AGREE - BEGIN DOWNLOAD" button, follow the instructions to download and install the driver.  The time for the download process may vary depending on the speed of your Internet connection and the size of the file being downloaded. 

We also have a wireless setup guide available on our website that can assist you with setting up the printer wirelessly.  To view the guide, please click on the link below:

http://www.usa.canon.com/CUSA/assets/app/pdf/wireless/setup_MX432_Mac.pdf

Hope this helps!

This didn't answer your question or issue? Find more help at Contact Us.