10-15-2024 06:57 AM
Hi there, can someone please give me advice on how to get past this issue I'm experiencing with my Canon SELPHY? I am using the latest version of the Canon SELPHY Photo Layout app on an android mobile device. I'm unable to print because the app just freezes at this step (photo attached). I've tried de-installing & re-installing the app, switching the connections off and on & pulling the power plug on the printer itself off and on. Nothing seems to work. It is frustrating and renders my printer pretty useless. Is anyone else experiencing this problem, or knows if an app fix is coming soon? Thank you, appreciate it.
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.