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Can’t communicate to printer message TS6220

Jgvillela
Apprentice
I just upgraded my iPhone and after trying to set up the printer with my new phone everything goes well up to the point of actually printing or scanning, I’ve tried many things, connecting and disconnecting, erasing and redownloading the app, nothing seems to work, any ideas? Btw I cannot access the WiFi router to restart it, but I have also tried connecting directly to the printer without WiFi,
1 REPLY 1

Patrick
Product Expert
Product Expert

Hi Jgvillela,

 

Please follow these steps:

1.  Please press the gear icon at the bottom of e display of your PIXMA TS6220.

 

2.  Select Device settings.

 

3.  Select LAN settings.

 

4. Select Wi-Fi.

 

5.  Select the Settings button in the lower right corner.

 

6.  Select Wi-Fi setup.

 

7.  Select Manual connect.

 

Does your wireless network appear in the list?

 

If so, please select it and then enter your wireless password.

 

Once connected, on your iPhone, please select Settings and then Wi-Fi.  Make sure that the wireless network that you selected on the printer is the same network that your iPhone is connected to.  If not, please select the same network.

 

When both are done, please attempt to print from your iPhone.

 

 

 

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