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Toester
Apprentice

I have 2 laptops with windows 8. Each time I load the CD to put printer on those computors it tells me that the printer is being used on another device. I am trying to load it for wireless printing. I have it working on laptop with windows 7. 

Question 1: You can put the printer on multiple devices correct?

Question 2: Why won't it load on windows 8?

 

I have rebooted laptop. I have removed from windows 7 laptop, still says the above. What am I doing wrong? Please explain in detail if you can because I am NOT very computor savy! Thank you.

2 REPLIES 2

Naomi
Enthusiast

Hi Toester!

To have a better understanding of your issue, please let everyone know which model you own. That way, our Canon Forum members and our Subject Matter Experts will be able to assist you with suggestions appropriate for your product.

Thanks!

I have a MX420 printer.

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