MG3520 Only Prints Blank Pages With Google Cloud Print

[Jcabaleiro]

I have set up my printer to a my Mac wirelessly.  Both Wireless printing and Airprint work just fine.  Google Cloud print registers properly and shows my printer online and available.  However, regardless of what I do, when I use cloud print all I get is one blank page.

I also upgraded the firmware to 2.0, and I opened Port 5222 on my Airport Router.

Thanks in advance for your help.

[Michael]

Hello.

In addition to opening port 5222 on your router, please also open this port on any firewall programs that are running on your computers.  This may allow the unit to print a document correctly through the service.

If additional assistance is needed, please contact our support group using the link below:

http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer