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New Contributor
Posts: 1
Registered: ‎03-02-2016

I am out of ink and would like to scan a document using my Canon MG 5420, is that possible?

 
Product Expert
Posts: 2,123
Registered: ‎07-28-2014

Re: I am out of ink and would like to scan a document using my Canon MG 5420, is that possible?

Hi ErinW,

 

The PIXMA MG5420 must have all of the inks installed and contain ink for the unit to able to print.

 

If you are experiencing a "Low Ink" warning, you will still be able to scan, but not print.

 

If you are getting a "Ink Out" error, you will not be able to use the unit until the ink is replaced.

 

These precautions are in place to prevent damage to the printer from occurring if printing with no ink is attempted. The printer uses the ink to cool the printhead during the printing process. If no ink is present, the printhead could be damaged or the unit would require service.

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New Contributor
Posts: 1
Registered: ‎11-27-2017

Re: I am out of ink and would like to scan a document using my Canon MG 5420, is that possible?

[ Edited ]

"If you are getting a "Ink Out" error, you will not be able to use the unit until the ink is replaced."
Why not? Why can I not scan a document without ink? Scanning to a digital image does not require ink or printheads. Is it just bad or lazy programming or is there some real reason?

New Contributor
Posts: 2
Registered: ‎08-30-2018

Re: I am out of ink and would like to scan a document using my Canon MG 5420, is that possible?

Same here bro. I found a thread with the same issue. I posted my problem and waiting for a reply. This should be a simple bypass fix but if Canon is not going to solve this simple issue, Im going to look into legal action because this is costing all of us money for unwanted ink cartridge when all we need to do is scan. Seems like some sort of scam.
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