"No camera was found" message

[BoazD]

I am trying to install a new Power Shot SX50 HS camera, connecting it to my MacBook Pro, which runs OS X Version 10.8.5.  However, when I click on the Camera Window, I get a message that says "No camera was found."  That despite the fact that I installed the software following all instructions, and the camera is connected to the computer with a USB cable.  Thanks for any advice!

[BoazD]

So I think I found a solution!  In iPhoto, one of the listings is for "my devices."  My Canon camera is listed there.  a bit roundabout, but seems to work.

[GenoBarr]

I just installed Camera Window on my Mac Book Pro using OS X 10.  Trying to connect my new Canon SX710 HS to download photos but I keep getting error "No camera was found."  What did I do wrong, and how do I fix it???

[BoazD]

I think there's a bug or an issue of incompatibility there.  I still get that message all the time (camera not found), but iPhoto works just fine and I'm able to download from the camera with that app.

[GenoBarr]

Photos works for me, when I use a card reader.  But it would be nice if that transfer app worked without having to remove the card.  C'mon Canon -- fix the bugs to make your camera compatible with Mac users.  If I had know this before I bought the camera, you might not have a sale.  😞