07-31-2019 05:33 PM
I have a two-year old SX 530 HS. I had not used it for a few months, and when I tried powering up just now I got a message that read "Lens error. Will shut down automatically. Restart camera.” Then nothing happens and it won't turn on. The lens is extended and it won't retract. The battery is fully charged. Any advice?
08-01-2019 03:56 AM
This sounds like it might need some troubleshooting or service. I recommend talking to a Powershot support agent to see if they have any tips. They're open M-F 9am-7pm EST at (800)652-2666