Hello sngz,
If you were in the United States, you could return this to one of our Canon service centers for repair. Since the facilities are unable to receive equipment or ship it back out of country, we have no way of offering you service directly. That is, unless you had a friend or trusted contact who could act as a go between us and you, here in the United States.
Otherwise, you may need to get in touch with Canon Latin America for further assistance.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
