12-10-2012 07:49 AM
What accessories do I include when shipping a camera with a stuck lens?
12-13-2012 01:31 PM
Kepgard,
All you will need to send is the camera body itself, no accessories. Please remove the battery or batteries, the memory card, any straps attached to the camera, and any carrying cases.
If this is a time sensitive-matter, additional support options are available at Contact Us.
05/13/2026: New firmware updates are available.
EOS R5 Mark II - Version 1.3.0
EOS R6 Mark II - Version 1.7.0
03/17/2026: New firmware updates are available.
SELPHY CP1500 - Version 1.0.7.0
01/20/2026: New firmware updates are available.
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.