04-28-2020 01:10 PM
I haven't used my camera in a while. The camera is 6 years old but last used it in February. I brought it out a few days ago and it worked fine then today I shot some pictures and I get the error "unidentified image" any suggestions. I've turned it off and on, changed the battery.
04-28-2020 01:20 PM
Try a different full-sized SD card,( not one of those micro SD's in an adapter). You can also try reformatting your current SD card if you do not have another full size one and also do a reset to defaults thru the settings menu
04-28-2020 06:40 PM
Thank you I will try that. Have to get another card.
04-28-2020 08:01 PM
hello vetchr,
I understand you are seeking support for your PowerShot SX60 HS. At this time we do not have electronic support avialable for this equipment. We regret any inconvenience that this may cause you.
For support on this product, please call 1-800-652-2666 and follow the prompts for Technical Support. Agents are available during the following times. All times EST, excluding holidays.
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