03-13-2024 02:49 PM - last edited on 03-14-2024 08:42 AM by Danny
I have this Powershot A85 and I ran into a problem recently. When I turn on the camera, the lens comes out but the LCD is totally black, nothing is on there. I can't interact with it in anyway, not zoom, nothing. After a few seconds of that, the lens retract back but the power is still on. A buzzing sound can be heard from the camera in short sequence and a few seconds after that, the screen displays a weird green screen for a few seconds before turning off completely.
03-13-2024 02:51 PM
Thanks for letting us know what Canon product you've got. The PowerShot A85 is an older model which we have retired. While that means that Canon USA no longer offers direct support for it, your friends here in the Canon Community are welcome to offer suggestions!
You can also speak with a Canon Upgrade Program specialist to help you score a modern replacement that would meet your current needs at a discount. You can reach them weekdays and Saturdays at 1-866-443-8002.
Hope this helps!
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