PowerShot G7X Mark III photos not showing up on the app

[ava_e_s]

Hi there,

My photos have always appeared immediately on the app since I got my camera this past December, and I’ve never had trouble downloading them. Now for some reason, none the photos I’ve been taking will show up on the app past mid afternoon on April 29th. I even took ones later in the day on April 29th that also won’t appear, so it’s like it randomly stopped working after a certain time. I’ve disconnected and reconnected, deleted and redownloaded the app countless times, and they still won’t appear. They appear in the gallery on my camera, just not on the app so I have no way to add them to my phone. The memory card has more than half of its storage left, so I’m really at a loss as to what happened. How can I get the app to start working again?

[Danny]

Thanks for joining the conversation, ava_e_s!

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[ava_e_s]

I’m using an iOS device, the iPhone 13 specifically

[ava_e_s]

Also, I’m using the Canon Camera Connects app

[nkjj01]

Hi, wanted to ask if you got it rectified in any way? Also experiencing the same problem with my iOS device and the app. 

[zacp]

Hi, I am also having this issue. Did you find a solution? I would love to hear it.

Thankyou kindly 

[zacp]

Hi Ava, I am also having this issue. Did you find a solution? I would love to hear it 

Thankyou kindly! 

[zacp]

Hi Danny,

I am having the exact same issue and was wondering if you could please help me out. I have also tried re-downloading the app and re connecting the camera many times. It seems some photos from my afternoon shoot have showed up but it must have reached a point and any photos after that do not show up on the app. However, they all show up on the camera. I have a Canon Powershot G7 X Mark iii and am connecting to an iPhone 13 iOS version 16.7.2 

Your help would be muchly appreciated 

Thankyou kindly