02-13-2025 02:42 PM
02-13-2025 03:00 PM
To better help the community assist you we would need to know some more information.
Which camera model?
what is your computer OS?
What device displays the error message?
The Canon EOS Utility will typically keep track of which image files on the memory card have been previously downloaded. Attempting to automatically download them a second time is one scenario that creates this type of message.
05/13/2026: New firmware updates are available.
EOS R5 Mark II - Version 1.3.0
EOS R6 Mark II - Version 1.7.0
03/17/2026: New firmware updates are available.
SELPHY CP1500 - Version 1.0.7.0
01/20/2026: New firmware updates are available.
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.