Azlaydey,
I am more than happy to help you with this. First, I need some additional information from you.
- What operating system are you running on your computer?
- Have you installed the Canon software that came with the camera?
- Are you trying to specifically transfer the images to your My Documents folder or are you wanting them to go into the My Pictures folder?
If this is a time sensitive-matter, additional support options are available at Contact Us.
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