10-03-2023 12:46 PM
I found an old Canon IXUS II that my parents used to use. When I loaded it with the right film it says the film has been inserted. There is the film symbol on the screen but I can't remove the film, turn the camera on and it says that there are no pictures left even though it's a partially exposed film. There is also 6 flashing dashes on the screen and I've tried removing the battery then putting it back in but nothing works.
10-03-2023 01:06 PM
Thanks for letting us know what Canon product you've got. The ELPH 2 is an older model which we have retired. While that means that Canon USA no longer offers direct support for it, your friends here in the Canon Community are welcome to offer suggestions!
You can also speak with a Canon Upgrade Program specialist to help you score a modern replacement that would meet your current needs at a discount. You can reach them weekdays and Saturdays at 1-866-443-8002.
Hope this helps!
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