05-13-2013 09:56 PM
Just bought the camera and found out that most of the shots using "auto" are overexposed.....
05-15-2013 12:01 PM
Hi ekazamovs!
To help myself and the community to better understand why the images are over exposed, please describe in more detail what you are taking a picture of and what is in the background of the images. Also, in the over exposed images, were you using flash?
If this is a time sensitive-matter, additional support options are available at Contact Us.
05-16-2013 09:59 PM
I was taking pictures of some animals on the lake shore...I was not using a flash.......When I checked the image information on one of the shots taken, the ISO was 800 for some reason. The shot was taken during the day with some clouds in the sky...
06-22-2013 08:36 PM
I can't help but notice that you never got an answer back. I guess he quit on you.
06-30-2013 07:59 PM
Hi Ekazarnovs,
Overexposure may have occurred due to the camera becoming confused when shooting in this environment. You may want to switch the camera to Program mode and set the ISO to a much lower value for shooting in daylight conditions.
If this is a time sensitive-matter, additional support options are available through our Service and Support Site. Please use site this to contact us.
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.