06-20-2013 09:06 PM
I'm having trouble printing a half-size (one half of a standard 8 1/2 x 11" sheet. I have a document formatted to that size, but I cannot get my 7720 to just print it on standard size paper. (I have a paper cutter, so just printing to standard size would work. I can't get it to change from theupper cassette to the lower cassette.
06-23-2013 09:54 AM
Hello rfcanon.
If the actual paper size is set to something smaller than 8.5x11 or A4, it would feed from the upper cassette tray. Please check the printer settings to make sure that the letter size is still selected.
If you continue to have issues, please try printing the document from a different program.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.