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New Contributor
Posts: 2
Registered: ‎02-14-2014

"Mouse type"

When I try to print from the internet to my MX922, the print type is near-microscopic.  How do I stop this from happening and get printing normal sized?

Posts: 1,836
Registered: ‎10-25-2012

Re: "Mouse type"

Hi mithack!

So that the Community can help you better, we will need to know any error messages you're seeing on your computer or the device, and the Computer Operating System you're using (Windows XP/Vista/7/8 or Mac 10.x), as well as the way you connect to your device (USB or networked via WiFi or Ethernet).

Any other details you'd like to give will only help the Community better understand your issue!

If this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team.

Thanks and have a great day!

New Contributor
Posts: 2
Registered: ‎02-14-2014

Re: "Mouse type"

Some more information:  I don't see any error message on the computer when the mouse type is printed.  I use Windows 7 Home Premium, connected via WiFi to my home network.  

Product Expert
Posts: 1,989
Registered: ‎10-17-2012

Re: "Mouse type"

Hi mithack,

Increasing the magnification level in Print Preview prior to printing the web page may resolve the small printing issue.  What web browser do you use?

We look forward to hearing from you!


If this is a time-sensitive matter, additional support options are available at Contact Us.



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