mf742cdw cannot scan dobule sided documents

[pontazok]

Hi.

I have an mf742cdw printer/scanner.

I have problem with the scanning function.

I want to scan double sided documents to my computer, my old scanner could this, I just needed to rotate the papers and put back to the scanner to scan the other sides, but now I cannot find this feature in the scanner software. Please help me!

[Danny]

Hi, pontazok!

Welcome to The Canon Forums, and thanks for posting!

We appreciate your participation, though we need to let you know that your product appears to be a model that is not supported by our team here at Canon USA.  The Canon Community Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

If you live outside the United States, please click HERE and select your country to find support in your part of the world.

Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.

Thanks for choosing Canon!

[pontazok]

Hi.

Thanks your quick reply.

I tried to find the global canon forum, but I found nothing.

So only USA forum exists? Thats all?

[Stephen]

Hello!

We can't speak for any other regions, as we're onlly Canon USA. To find the support options for your country/region, you'll want to click HERE. Once you're there, you'll see the map. Click on your country and it will take you to Canon's page in your area, where you can take it from there to see all of the support options available to you.