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imageCLASS MF634Cdw "cannot communicate with the scanner" error message

merosen71
Apprentice

I bough a new HP windows 11 computer. I tried to connect my old MF634 scanner but keep getting stalled at the installation part where it says "connect the scanner",. Windows never detects it. And now when I open the Canon MF scan utility and try to scan it always says "cannot communicate with the scanner". Windows scanner works with it, although I cant control the size of the PDFs and it flakes a lot. Has anyone come up with a fix? The other fixes Ive seen here haven't worked, including trying to disable;e them in device manager and then looking for the drivers as that also gives an error message that says "the device couldnt start"

 

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