12-02-2017 11:24 AM
Printing just became blurry. Naturally, I have attempted all maintenance functions to correct this issue. Unfortunately, all maintenance attempts result in a "failure". Paper is loaded and all toners have 50% or more in cartridges. Please help.
02-01-2018 11:35 AM
In order for us to better assist you, we will need some additional information. Do you mind answering a few questions so we can get a better picture of your situation?
1. What operating system are you running?
2. How is the imageclass mf624cw being connected to your system?
3. Can a copy be made with out it coming out blurry?
4. Did you install using the disk or download the software from Canons website?
5. What program are you printing from and does the issue occur regardless of where you print from?
6. If you take out the toner and shake it five or six times to evenly distrube the toner, does the issue continue?
7. Are you using geininue Canon toner cartridges?
I look forward to further assisting you and receiving the requested information.
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http://Canon.us/ContactLI
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