borderless setting

[natin]

In the imagePROGRAF PRO series when printing in a borderless setting the printer cuts 5 cm of blank paper between prints, is it possible to disable it?

[Danny]

Hi, natin!

So that the Community can help you better, we need to know exactly which Canon imagePROGRAF printer model you're using. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

[natin]

imagePROGRAF PRO 2000

[Patrick]

Hi natin,

Please follow the steps:

 1.  From the home screen, please tap the paper section (located right below the ink status).

 2.  Tap source which you would like to change (roll 1, roll 2 or cut sheet)

 3.  Tap Paper settings.

 4.  Tap Advanced.

 5.  Tap Cutting mode.

 6.  Tap User cut.

 7.  Tap Do not detect.

[natin]

Thanks.

I can't disenable this in auto-cut that I won't have to manually cut?

[Patrick]

Hi natin,

It is recommended that you contact Canon's Contact Center to speak with a Technical Support Representative for further assistance.  There is NO charge for this call.  Please dial 1-800-423-2366, Monday-Friday 8:00 am to 8:00 pm Eastern Time, excluding holidays.