Offline Printer

[JoeG]

I have purchased the iPF670 ImageProGraf printer, installed the driver and connected the printer via network.  I am running windows 7, 64 from a laptop that i connect and disconnect from my network on a daily basis.  For some reason the printer is constantly off line and i cannot reconnect it.  I have reloaded the driver many times for it to only work at that time.  What can be done to keep the printer on line?  I have tried turning the printer and the laptop off and restarted both to no avail.  Currently, I have two other printers connected to the network that work without a problem

[Michael]

Hello.

Check to make sure that your computer is connected to the same router as the iPF670.  It may be possible that the computer is on a different network.  Once the correct connection is established, restart the computer and try printing again.

If the communication issues persist, find more help at Contact Us.