07-28-2016 09:47 PM
I have purchased the iPF670 ImageProGraf printer, installed the driver and connected the printer via network. I am running windows 7, 64 from a laptop that i connect and disconnect from my network on a daily basis. For some reason the printer is constantly off line and i cannot reconnect it. I have reloaded the driver many times for it to only work at that time. What can be done to keep the printer on line? I have tried turning the printer and the laptop off and restarted both to no avail. Currently, I have two other printers connected to the network that work without a problem
07-30-2016 03:08 PM
Hello.
Check to make sure that your computer is connected to the same router as the iPF670. It may be possible that the computer is on a different network. Once the correct connection is established, restart the computer and try printing again.
If the communication issues persist, find more help at Contact Us.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.