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Multipurpose Tray

marktrombino
Contributor

Hello,

 

I am trying to print envelopes from the multipurpose tray in my Canon 8580CDW laser printer.  Every time I do, the printer tells me that there isn't any paper loaded even though I have a stack of envelopes in the tray and have set the paper type to envelope (#10). 

 

After I get the error, if I go to the printer and reset the paper source, it will print 1 envelope and then give me the same error the  next time I try and print. If I try and print multiple copies of the same envelope, I get the error the first time, then I reset it the paper source, it prints, and then I get the out of paper error for the second copy, and so on.

 

Is there something I'm missing here?

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