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MX 922 recently started printing everything smaller

tjessup
Apprentice

Over the past few days, everything I've printed from my MX922 prints much smaller than normal.  It's not merely that the margins are larger, the fonts and pictures -- everything is shrunk.  I've checked all of the settings in all of the programs I've printed from -- nothing seems to work.  This is particularly a problem with Microsoft Word documents.  My computer is a Dell Optiplex 760 Desktop running Windows 7.  Thank you.

1 REPLY 1

Michael
Product Expert
Product Expert

Hello.

 

The printer does not control the font sizes of your printouts.  

 

Try adjusting the font size to your desired setting before printing.  If this only happens with Word documents, try creating a completely new Word file to narrow down the cause of the issue.  

 

If you continue to have difficulties with this issue, find more help at Contact Us.

 

 

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