MF6550 Printer

[masche]

MF6550 Printer scan operation will not start when I push scan button on machine.

It will start when I access scan from toolbox. However, it only scans about 20% and then enters a long pause and never finishes the job.

I did download the new driver for Windows 7.

[masche · Accepted solution]

Requestor has since called Canon and got the answer very quickly. My printer cord had extension cord attached. Once I disconnected the extension and used only one cord to connect printer.

Thanks Canon for fast,accurate response