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MF414dw unable to print

kschmithabrtx
Apprentice

I have been trying to print documents wirelessly to my printer.  However, when I send to printer, the document in the Print Queue says error, but there is not identification of what the error is.  The printer does not display an error.  

My husband is able to send documents from his phone to the printer, but I cannot from my laptop.

Kris

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