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MB5020 printed color reproduction way off

globaltrader
Apprentice

See attached images: 1. Original image, colors as displayed on Website, 2. MB5020's attempt at printing original image from website, after printhead cleaning, 3. Printed printhead diagnostic after cleaning.

I'm trying to correct the obvious color reproduction problem that began a few years ago, and I haven't had time to work on it until now. I bought the printer in 2015, and it has been an excellent workhorse, but I used it mostly for scanning and copying, and I didn't print many color documents. Now I would like to utilize its color printing capability, but can't get anything near accurate color reproduction. I've tried normal printhead cleaning, but it doesn't help. Anyone know what's causing the heavy cyan coloring?

Canon MB5020 All-In-One color printing problem_Page_1.jpgCanon MB5020 All-In-One color printing problem_Page_2.jpgCanon MB5020 All-In-One color printing problem_Page_3.jpg

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