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MAXIFY MB2720 Printer Error 5040

ldrun417
Apprentice

I am having a printer error on my Canon Maxify MB 2720 all in one printer. The error code I am getting is B504, which I believe is the new 5040. I have followed the directions from the error message but cannot resolve the issue.  I have unplugged the printer several time and cleared all the print jobs.  I have also checked the ink cartridges to make sure that they are properly seated.  Every time I turn my printer back on, it tries to print and gives me the same error message.  I have instructed it to clean print head but error message overrides it.  Is there anything else I can do?

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