IR ADV-4025 Fax Address Book Error

[ccjames]

Hello, my office has been experiencing a strange issue with the IR ADV-4025. When navigating the Print Preferences > Edit Address Book  the following error is displayed:

"Could not operate the address book because an error occured."

We are using the latest ADV 4025 (FAX) drivers on all our Win7 x64 machines. Oddly, this problem seems to be spreading. Originally, it was only affecting 1 computer but now there are 4 having this issue.

Any suggestions?

Thanks.

[Crista]

Hi ccjames!

Thanks for posting in the Canon Forum! Canon does not provide direct support for imageRUNNER series products, but your dealer will be able to help you! If you don't have a dealer, please call us at 1-800-OKCANON (652-2666) and we will be happy to provide dealers who are in your area.