10-21-2024 12:29 AM
I am getting a white band running the length of the page and also a number of black specks of various sizes scattered throughout the page. I went through the cleaning process and shaking the toner cartridge all to no avail. The toner was almost out so I bought a new $124 Black Canon cartridge. I tried the new cartridge and it improved the faded look I had been getting with my old cartridge. It did nothing however for the white band and black specks. I also took the cartridge out and shook it up again but still no change.
I am a senior and would really appreciate any help or tips you can give me to help me solve this problem.
Thank you.
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